Privacy

ALPEN LODGE RIEZLERN PRIVACY POLICY

 

Alpen Lodge Riezlern, situated at Eggstrasse 25, 6991 Riezlern, is responsible for processing personal data as described in this privacy policy.

 

Contact details:

Alpen Lodge Riezlern
Eggstrasse 25
6991 Riezlern

0031 6 4216 3788

 

Company number: FN 603301 h

VAT number: 98369/8226

UID number: ATU79508169

 

PERSONAL DATA THAT WE PROCESS

Alpen Lodge Riezlern processes your personal data when you use our services and/or because you provide it to us yourself.

A summary of the personal data we process is listed below:

  • First name and surname
  • Address details
  • Telephone number
  • Email address

 

SPECIAL AND/OR SENSITIVE PERSONAL DATA WE PROCESS

It is not the intention that our website and/or service collects the data of website visitors under the age of 16. Unless they have the permission of parents or guardians. However, we cannot check whether a visitor is over the age of 16. We therefore advise parents to be involved in the online activities of their children to prevent data about children being collected without parental consent. If you believe we have collected the data of a minor without that permission, please contact us at info@alpenlodgeriezlern.com. We will then delete this information.

 

THE PURPOSE OR BASIS FOR WHICH WE PROCESS PERSONAL DATA

Alpen Lodge Riezlern processes your personal data for the following purposes:

  • To process your payment.
  • To be able to call or email you, if necessary, to carry out our service.
  • To inform you of changes to our services and products.
  • Alpen Lodge Riezlern also processes personal data if we have a statutory obligation to do so, such as information we require for our tax returns.

 

AUTOMATED DECISION-MAKING

Alpen Lodge Riezlern does not use automated decision-making for decisions that could have (significant) implications for people. This concerns decisions made by computer programs or systems, without someone (for example, an Alpen Lodge Riezlern employee) being involved.

 

HOW LONG WE RETAIN PERSONAL DATA

Alpen Lodge Riezlern does nor retain your personal data longer than strictly necessary for the purposes for which your data is collected. We apply the following retention periods for the following (categories of) personal data:

  • General: Retention period no longer than strictly necessary to respond to and/or deal with your request/query.
  • Reservations: Retention period of at least seven years after confirmed reservation (in connection with statutory administrative obligations).

 

COOKIES OR SIMILAR TECHNIQUES WE USE

Alpen Lodge Riezlern only uses technical and functional cookies, and analytical cookies that do not invade your privacy. A cookie is a small text file that is saved on your computer, tablet or smartphone when you first visit this website. The cookies we use are essential for the technical operation of the website and for your convenience. They ensure the website works properly and remember your preferred settings, for example. They also enable us to optimise our website. You can opt out of cookies by changing your internet browser settings so they no longer store these cookies. In addition, you can use these settings to delete all information that was previously saved.

 

GOOGLE ANALYTICS

Alpen Lodge Riezlern uses Google Analytics to collect data that gives an insight into use of the website. The following actions have been carried out to anonymise this data as far as possible:

  • Google Analytics has been set to privacy-friendly.
  • Processor agreement concluded with Google.
  • The last digits of your IP address are masked.

Google can share this information with third parties if Google is legally required to do so, insofar as these third parties process the information on behalf of Google. Alpen Lodge Riezlern has no control over this.

 

VIEWING, EDITING OR DELETING DATA

You are entitled to view, correct, or delete your personal data. In addition, you are entitled to withdraw any permission for data processing, or to object to Alpen Lodge Riezlern processing your data, and you are entitled to data transfer. That means you can submit a request to transfer the personal data we hold about you to you or another organisation nominated by you in the form of a computer file.

You can send a request to view, correct, delete, transfer your personal data, withdraw your permission for, or object to the processing of your personal data to info@alpenlodgeriezlern.com.

We ask that you send a copy of your proof of identity with the request so we can be sure the request was made by you. Please redact your photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number on this copy. This is to protect your privacy. We will respond to your request as soon as possible, but within two weeks in any case.

Alpen Lodge Riezlern also wishes to inform you that you have the option of submitting a complaint to the national supervisory body, the Dutch Data Protection Authority. You can do that via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

 

HOW WE PROTECT YOUR PERSONAL DATA

Alpen Lodge Riezlern takes the security of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted publication and unauthorised changes. If you believe your data is not secured properly, or there are indications of misuse, please contact us at info@alpenlodgeriezlern.com